How do opticians respond when a customer's prescription changes?

How do opticians respond when a customer's prescription changes?

• A. They offer to repair old eyewear
• B. They recommend a new fitting and updated eyewear
• C. They suggest awaiting another examination
• D. They provide the same eyewear as before

Answer: (B)

When a customer's prescription changes, the appropriate response from opticians is to recommend a new fitting and updated eyewear. This is essential because an updated prescription indicates that the customer's vision needs have changed, and they will not achieve optimal vision or comfort with their previous eyewear. A new fitting ensures that the eyewear is tailored to the changed prescription, which may involve different lens materials, shapes, or sizes needed to accommodate the new measurements and visual requirements. This proactive approach prioritizes the customer's vision health and overall satisfaction with their optical products, ensuring they receive the best possible care and support for their visual needs.

When a customer's prescription changes, the appropriate response from opticians is to recommend a new fitting and updated eyewear. This is essential because an updated prescription indicates that the customer's vision needs have changed, and they will not achieve optimal vision or comfort with their previous eyewear. A new fitting ensures that the eyewear is tailored to the changed prescription, which may involve different lens materials, shapes, or sizes needed to accommodate the new measurements and visual requirements. This proactive approach prioritizes the customer's vision health and overall satisfaction with their optical products, ensuring they receive the best possible care and support for their visual needs.